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Return Policy – Withinher.shop At Withinher.shop, we want you to be completely satisfied with your purchase. Please read our return policy carefully to understand your rights and options.
1. Eligibility for Returns Products must be returned within 14 days of delivery. Items must be unused, in the original packaging, and in the same condition you received them. Certain products, such as opened skincare items for hygiene reasons, may not be eligible for return.
2. How to Request a Return To initiate a return, please contact us at withinher2025@gmail.com with your order number and reason for return. Our support team will guide you through the return process.
3. Return Shipping Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival. We recommend using a tracked shipping method to ensure your return is received.
4. Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days to your original payment method.
5. Damaged or Defective Items If your product arrives damaged or defective, please contact us immediately at withinher2025@gmail.com. We will provide instructions for replacement or refund at no additional cost.
6. Contact Us For any questions regarding returns, please email withinher2025@gmail.com.